Frequently Asked Questions

How soon can I walk on freshly cleaned carpet?
Do you move the furniture?
Can you clean carpet or rugs over hardwood floors?
Does Master Clean provide service for:
Berber, Sisal, Seagrass, Grass, Wool?
Specialty fabrics, such as Haitian Cotton, Silk, Rayon, Chintz?
What are your credentials and who are your current references?
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How soon can I walk on it?

Keep pets, children and regular traffic off of the carpet for a period of 6 hours. The homeowner may use the carpet lightly immediately after cleaning by wearing white socks. Wait 24 hours before removing Styrofoam blocks and foil tabs that are put in place to protect the furniture and carpet. Some carpets may still feel slightly damp for up to 18 hours depending on carpet and soiling conditions. This is normal and will not cause any problems

Do you move the furniture?

Our regular pricing includes moving sofas, chairs, tables, end tables, etc.
Beds, dressers and heavier pieces are left in place under our regular pricing structure.

Can you clean carpet or rugs over hardwood floors?

Yes, we have our system set up where the backing of the carpet or rug is not saturated, therefore no problem with wood floors underneath. No problem with edges either, our rinse does not affect hardwood floors. Oriental rugs and all woven rugs should be cleaned in-plant.

Do you clean ... Berber

Yes, Berber is a weave, not a particular type of fiber. Berber is simply a type of loop construction that my come in olefin, nylon, wool or a blend. Berber requires a more thorough cleaning than other carpets because the "flushing" action needs to take place to get under, around and through the loops. Other companies that are not as thorough as we are have a lot of problems with Berber because they leave soil behind that "wicks" back to the service.

Sisal, Seagrass, Grass

Yes, dry-clean only, unless last resort spot cleaning.
Spot cleaning and extraction can cause discoloration or water rings on sisal.

Wool

Yes, we have special products that we use for wool.
We use lower pressure, lower temperature and take special drying precautions for cleaning wool.


Specialty fabrics: Haitian Cotton, Silk, Rayon, and Chintz

Yes, we have special Haitian cotton cleaner, or we can dry-clean it. Case by Case.
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Associations and Credentials

Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection,
Cleaning and Restoration Certification
www.iicrc.org

The Better Business Bureau

The Better Business Bureau
www.bbb.org

Bowling Green Area Chamber of Commerce

The Bowling Green Area
Chamber of Commerce
www.bgchamber.com

National Wood Flooring Association

National Wood Flooring Association
www.nwfa.org


The Builders Association of South Central Kentucky

Builders Association Of
South Central Kentucky
buildersassociationofbowlinggreen.com

Business Network International

Business Network International
www.bni.com

Client References


References:

Bank Of Edmonson County
BestWay Construction
B.G. Consolidated
Blake, Hart, Taylor & Wiseman Ins.
Bowling Green Tile & More
Camping World
Coldwell Banker (Chip Hightower)
Coldwell Banker (Doris Carver)
Decorator Supply
Designing Divas
Deweese Carpet & Flooring
Dr. Young & Davis
Guarantee Pest Control
Huston's Abbey Carpets
Keller Williams (Justin Watts)
KKGV
LORD Corp.
Midas
Moose Heart Tile & Granite
Nat’s Outdoor Sports
Paul Davis Restoration
ProCare
Shop NBC
Simpson & Compton Orthodontics
Solar Connection
Speed Wash USA
The Carpet Place
The Club at Olde Stone
The Red Carpet Shop
Tile Trends
Total Fitness Connection
Valspar
Waterman Window Cleaners
Western Kentucky Diagnostic Imaging
White Glove Inspection
Window World



Our reputation is second to none. Some of the most seasoned carpet professionals, interior designers, and realtors refer our services exclusively.

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Call today and schedule an appointment with us
to being experiencing our
excellent, quality services!




About Us
Contact Us
111 Dishman Lane Bowling Green, KY 42103 (c) 2006 Master Clean, Inc.
Hours: Monday-Friday 9-5pm • Phone: 270-781-0093 • Fax: 270-846-1155